Add New Mailbox To Outlook


Please Note

Once a user has been given access to a mailbox, it should appear automatically in about 30 minutes. You should first check to make sure you have access to the mailbox before trying to add it manually:

  1. Open Outlook in your web browser ( )
  2. Click on your name in the upper right corner and choose 'Open another mailbox...'
  3. Enter the name of the mailbox and press OK

If you cannot open the mailbox, please request access to it by emailing [email protected] . If you can open the mailbox but do not see it in Outlook automatically, even after restarting your computer, please follow the steps below.

Adding a second email to outlook 365

How to Add a Mailbox

1. Click on the File tab
2. Select Account Settings --> Account Settings...
3. Double click your name
4. Click on More Settings... in the lower right corner
5. Click on the Advanced tab and the Add... button.
6. Enter the name of the mailbox. For example, if you want to open the [email protected] mailbox, type Helpdesk and press OK.
7. The mailbox should appear on the 'Open these additional mailboxes' list.
8. Click OK , Next , and then Finish and the mailbox will be added.
9. Restart Outlook and expand the mailbox on the left side.

For Mac Users

Go to through the following menus:

Preferences > Accounts > Advanced > Delegates > I am a Delegate for...


Add New Mailbox To Outlook 365

Close Outlook; Open Windows Control Panel Credential Manager Windows Credentials; Delete all entries under Windows Credentials associated with your email account; Open Windows Control Panel Mail. Try to add a new mailbox to the list of the mailboxes for the existing Outlook profile; Enter passwords for all mailboxes as the pop-up window. Outlook automatically creates a new folder with the same name. How to Send Mail From Different Accounts When you add an email account to Outlook, the “New Email” window automatically enables the “From” line, so you can choose from which account you want to send the email. I have used Outlook under Office 365 for years with little or no troubles. However, now I am trying to add a new POP email account from but find that things have changed in the procedures I used in the past for doing so but I can't get it added to Outlook. Start MS Outlook and go to the File tab. Click Account Settings, and then select Account Settings from the menu. Now, click the Email tab, and ensure that the right account is highlighted. In the Email tab, click Change at the bottom. Guide: How To Add Another Mailbox To An Outlook Profile Article ID: 2732 Last updated on 7/17/2020 12:20:10 PM Tags: Exchange, Outlook 2016, Outlook 2013, Outlook 2019, Outlook 2010, additional.